Bill Payment Locations

• ACE Cash Express Payment Agents
• Customer Care
• Courtesy Payment Box Locations

• If you are scheduled for disconnect or need to make immediate payment to avoid disconnect, please pay in cash at an ACE Cash Express location, then call TEP Customer Care at (520) 623-7711 with your receipt to confirm payment has been made.

ACE Cash Express Payment Agents

 - Cash only -

• You will be provided with a receipt after cash payment has been made.
• Please verify the accuracy of your account number on your receipt before leaving.
• Please take your bill stub with you. This will help make sure your payment is processed accurately.

• ACE Cash Express (fee may apply)

  Store Hours: Monday thru Thursday 9 a.m. to 7 p.m.; Friday 9 a.m. to 8 p.m.; Saturday 9 a.m. to 6 p.m.; Closed Sunday

  • 1747 W. Ajo Way — (520) 746-8406
  • 5644 E. Broadway Blvd. — (520) 790-1239
  • 7955 E. Broadway Blvd. — (520) 290-8219
  • 850 E. Ft. Lowell Rd. — (520) 628-3643
  • 4444 E. Grant Rd. — (520) 320-9303
  • 77 S. Kolb Rd. — (520) 298-1332
  • 3700 N. Oracle Rd., Suite A — (520) 888-1729

  Store Hours: Monday thru Friday 9 a.m. to 8 p.m.; Saturday 9 a.m. to 6 p.m.; Closed Sunday

  • 2410 S. 6th Ave. — (520) 624-1674

  Store Hours: Monday thru Friday 9 a.m. to 9 p.m.; Saturday 10 a.m. to 7 p.m.; Sunday 10 a.m. to 6 p.m.

  • 454 W. Valencia Rd. — (520) 294-4464

• (inside Food City Stores)

  Store Hours: Monday thru Saturday 9 a.m. to 9 p.m.; Sunday 9 a.m. to 6 p.m.

  • 719 Fort Lowell Rd. — (520) 888-8286
  • 1830 E. Irvington Rd. — (520) 806-1153
  • 1225 W. St. Mary's Rd. — (520) 792-8232

  Store Hours: Monday thru Saturday 9 a.m. to 10 p.m.; Sunday 9 a.m. to 6 p.m.

  • 3030 E. 22nd St. — (520) 323-7152

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Customer Care

• Contact us by e-mail (click here), or call:

(520) 623-7711

(520) 623-7722 (para Español)

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Courtesy Payment Drop-box Locations

Allow up to five business days for your drop box payment to post. Use alternate payment method if service is subject to disconnect within one or two days.

 - Check or money order only -

To avoid a delay in posting your payment:

• Allow up to five business days for your drop box payment to post. Use alternate payment method if service is subject to disconnect within one or two days.
• Write your account number on the check or money order - do not send cash.
• Enclose check or money order with your bill stub in a sealed TEP envelope.

• Fry's Food & Drug Stores

  PICK UP DEADLINE 7 p.m. Sunday through Thursday

  • 7050 E. Golf Links Rd.
  • 555 E. Grant Rd.
  • 3920 E. Grant Rd.
  • 3770 W. Ina Rd.
  • 2001 E. Irvington Rd.
  • 902 W. Irvington Rd.
  • 10450 N. La Cañada Dr.
  • 10661 N. Oracle Rd.
  • 7870 N. Silverbell Rd.
  • 7812 E. Speedway Blvd.
  • 2480 N. Swan Rd.
  • 4036 N. 1st Ave.
  • 3640 S. 16th Ave.
  • 4150 E. 22nd St.
  • 7050 E. 22nd St.
  • 9401 E. 22nd St.

  PICK UP DEADLINE 12 p.m. Sunday; 4 p.m. Monday through Thursday

  • 8080 S. Houghton Rd.
• 
  Safeway (Green Valley)

  PICK UP DEADLINE 12 p.m. Sunday; 4 p.m. Monday through Thursday

  • 260 W. Continental Rd.